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Customer Service


Feedback Policy


Customer Care is utmost important and our top Priority. Our automated feedback system is now setup to post a feedback automatically after you have paid for the item. We, DesiChain, always put our 100% to securely send your parcels on time and have lots of happy customers worldwide.

 If you have ANY problems with the item, have any question, or simply need help - please contact us - we are here to help you and will NOT leave you in the cold!!!

We, at DesiChain, always try to resolve the problem and are committed to resolve issues based on our Policies.

Please contact us with any questions or concerns through “Contact Us” page form or directly call Customer Care Number.

Terms & Conditions

Please READ Terms and Conditions Carefully and Thoroughly before Purchase. Buying any product on our Store means that you agree to all the terms and conditions of the sale. If you do not agree to ANY of the outlined terms and conditions please do not buy as we will not accept any variations to our terms unless by prior written arrangement.

Please check the products you are buying are exactly what you are looking for. You have every opportunity to leave prior entering into the purchase agreement without cause for us to involve ourselves with administering the transaction and incurring costs to do so or suffering any loss in the process.

Accidental purchase is unacceptable as it is your responsibility to have knowledge of the use of our site and warnings are provided prior to enter into this agreement.

 This listing has been described by us to the best of our ability, with sincere honesty and integrity. We are open to your questions if you have any.

Unless expressly stated otherwise all items offered for sale are Brand New and Shipped from New Delhi (INDIA).

Guaranteed as described-Pictures shown are exactly same as shown here.

All orders are shipped from New Delhi, India within 1-2 business days of receiving the cleared payment. Some items like Machinery, Wholesale Job Lots, heavy parcels, bulk orders or products that need to be customized may take up to 20 to 45 days.

We cannot accept responsibility for conditions of Fitting, Use or any consequential loss or damage arising from same.

Dimensions are indicative and minor differences are possible in case of some of the items.

The actual colors/ finishes may differ slightly from the image online.

Slight variations in size may occur in case of handmade items.